Resolved -
We have applied mitigation for the issue on us2.backdrop.cloud whereby users of the service would have been unable to connect. We have been monitoring this for the last hour and the mitigation has resolved the issue.
We will continue to monitor the situation.
Sep 27, 19:21 BST
Update -
We are continuing to investigate this issue.
Sep 27, 19:18 BST
Investigating -
We are currently investigating this issue.
Sep 27, 17:45 BST