All Systems Operational
UK Operational
90 days ago
100.0 % uptime
Today
US Operational
90 days ago
100.0 % uptime
Today
File Uploads/Downloads (UK/US) Operational
Email Sending Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
UK Uptime
Fetching
US Uptime
Fetching
Past Incidents
Oct 22, 2020

No incidents reported today.

Oct 21, 2020

No incidents reported.

Oct 20, 2020

No incidents reported.

Oct 19, 2020

No incidents reported.

Oct 18, 2020

No incidents reported.

Oct 17, 2020

No incidents reported.

Oct 16, 2020

No incidents reported.

Oct 15, 2020
Resolved - All emails have now been delivered and the incident is resolved.
Oct 15, 21:53 BST
Monitoring - The issue was identified as an incident declared by our third-party email sending service. No emails will have been received by users between 17:49 and 18:55. Most emails have now been delivered but will have been delayed. Some emails will be received over the next few hours.

We are continuing to monitor the situation until all emails have been delivered.
Oct 15, 18:57 BST
Update - We are continuing to investigate this issue and will provide further updates as they become available.
Oct 15, 18:32 BST
Investigating - We are currently experiencing issues with emails being send from EdAware UK, and are working with our third-party email provider. This will affect all emails from EdAware, including concern alerts, welcome emails and password reset emails.
Oct 15, 17:54 BST
Oct 14, 2020

No incidents reported.

Oct 13, 2020

No incidents reported.

Oct 12, 2020

No incidents reported.

Oct 11, 2020

No incidents reported.

Oct 10, 2020

No incidents reported.

Oct 9, 2020

No incidents reported.

Oct 8, 2020

No incidents reported.