Intermittent Performance Issues

Incident Report for backdrop

Resolved

This incident has been resolved.

Posted Feb 17, 2023 - 17:11 GMT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 14, 2023 - 10:21 GMT

Identified

An issue with a Device Client has caused extra load on our systems. This has resulted in some of our regional Backdrop sites being slow. We are working on a fix and will implement it as soon as possible.

Posted Feb 13, 2023 - 16:24 GMT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 10, 2023 - 19:30 GMT

Investigating

We are investigating intermittent performance issues.

Posted Feb 10, 2023 - 17:34 GMT

This incident affected: UK, US, and US2.