Missing features on Windows and MacOS

Incident Report for backdrop

Resolved

This incident has been resolved.

Posted Oct 24, 2022 - 09:00 BST

Monitoring

The Backdrop Chrome extension for Windows and MacOS is live on the Chrome web store again.
You may need to redeploy the Chrome Extension to the Windows clients.

Posted Oct 21, 2022 - 15:41 BST

Identified

Please note: Google has removed the Backdrop Chrome extension for Windows and MacOS from the Chrome Store because of changes in how privacy policies are listed. As a result, some class controls available via Classroom are unavailable. We have addressed this issue with Google and are awaiting approval for a revised extension. Once the extension has been approved, the missing class controls will become available.

Posted Oct 20, 2022 - 17:39 BST

This incident affected: AE, AU, CA, EU, UK, US, and US2.